Shipping Policy

Thank you for shopping with Kelovian, operated by KELOVIAN LLC. We are committed to providing a reliable and transparent shipping experience.

All orders are processed within 1–2 business days (Monday–Friday, excluding U.S. holidays) after payment is successfully confirmed.

Customers will receive an order confirmation email after placing an order.

Kelovian provides free standard shipping on all orders within the United States.

Standard Shipping

Cost: Free
Estimated Delivery Time: 3–6 business days after processing

Delivery times are estimates and may vary depending on carrier operations or external factors.

Total delivery time includes processing and transit time.

Estimated delivery timeframe: 4–8 business days

(1–2 business days processing + 3–6 business days shipping)

Currently we ship only within the United States.

International shipping is not available at this time.

Once your order is shipped, you will receive a tracking number via email.

Tracking information may take 24–48 hours to update.

Customers are responsible for providing an accurate shipping address at checkout.

Kelovian is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by customers.

If a package is returned due to an address error, additional shipping fees may apply.

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.

If a package appears lost or delayed in transit, our support team will work with the shipping carrier to investigate and resolve the issue.