{"id":1867,"date":"2026-10-05T14:34:20","date_gmt":"2026-10-05T13:34:20","guid":{"rendered":"https:\/\/kelovian.shop\/?page_id=1867"},"modified":"2026-10-07T20:38:27","modified_gmt":"2026-10-07T19:38:27","slug":"payment-policy","status":"publish","type":"page","link":"https:\/\/kelovian.shop\/index.php\/payment-policy\/","title":{"rendered":"Payment Policy"},"content":{"rendered":"<p>This Payment Policy explains how payments are handled when purchasing metal beds and related products from <strong>KELOVIAN LLC<\/strong>.<\/p>\n<h2>Accepted Payment Methods<\/h2>\n<p>Available payment methods are displayed during checkout and may include major credit cards, debit cards, digital payment methods, and other payment options supported by our payment providers.<\/p>\n<p>Payment options may vary depending on your location, device, order, and the payment services available at the time of purchase.<\/p>\n<h2>Payment Authorization<\/h2>\n<p>When an order is submitted, the selected payment method may be subject to authorization or verification.<\/p>\n<p>An order is not considered fully confirmed until payment has been successfully authorized and the order has been accepted for processing.<\/p>\n<h2>Currency<\/h2>\n<p>Unless otherwise stated during checkout, prices and transactions are presented in <strong>U.S. Dollars (USD)<\/strong>.<\/p>\n<p>Your bank or payment provider may apply currency conversion charges or other fees when applicable.<\/p>\n<h2>Order Charges<\/h2>\n<p>The amount charged for an order may include:<\/p>\n<ul>\n<li>Metal bed or bed frame price<\/li>\n<li>Applicable sales tax<\/li>\n<li>Shipping charges, where applicable<\/li>\n<li>Any other charges clearly disclosed during checkout<\/li>\n<\/ul>\n<p>The final amount payable will be displayed before the order is submitted.<\/p>\n<h2>Payment Security<\/h2>\n<p>Payments are processed using payment systems and providers designed to protect transaction information.<\/p>\n<p>KELOVIAN LLC does not ask customers to provide complete payment card details through ordinary email or customer service communications.<\/p>\n<p>For your security, never send complete card numbers, security codes, passwords, or other sensitive payment credentials by email.<\/p>\n<h2>Payment Verification<\/h2>\n<p>For certain transactions, additional verification may be required before an order can be processed.<\/p>\n<p>This may occur when payment information, billing information, shipping details, or other transaction details require confirmation.<\/p>\n<p>If an order cannot be verified, processing may be delayed or the transaction may be declined.<\/p>\n<h2>Declined Payments<\/h2>\n<p>If a payment is declined or unsuccessful, the order may not be processed.<\/p>\n<p>You may need to:<\/p>\n<ul>\n<li>Confirm your payment information<\/li>\n<li>Check with your bank or card issuer<\/li>\n<li>Use another available payment method<\/li>\n<li>Contact your payment provider for additional assistance<\/li>\n<\/ul>\n<p>KELOVIAN LLC cannot control decisions made by banks or third-party payment providers.<\/p>\n<h2>Pending Transactions<\/h2>\n<p>A pending transaction may appear temporarily when your bank or payment provider places an authorization hold on your payment method.<\/p>\n<p>A pending authorization does not necessarily mean that KELOVIAN LLC has received or settled the funds.<\/p>\n<p>The timing for removing or completing a pending authorization is controlled by the applicable financial institution or payment provider.<\/p>\n<h2>Duplicate Charges<\/h2>\n<p>If you believe you have been charged more than once for the same metal bed order, please contact us with your order number and relevant transaction information.<\/p>\n<p>We will review the order and payment records and assist where appropriate.<\/p>\n<h2>Refunds<\/h2>\n<p>Approved refunds are generally issued to the original payment method used for the purchase.<\/p>\n<p>Once KELOVIAN LLC processes a refund, the time required for the funds to appear in your account may depend on your bank, card issuer, or payment provider.<\/p>\n<p>For additional information, please review our Return &amp; Refund Policy.<\/p>\n<h2>Order Cancellation and Payment<\/h2>\n<p>If an order is successfully cancelled before shipment or fulfillment, any applicable refund will generally be processed to the original payment method.<\/p>\n<p>If an order has already entered fulfillment or shipment, cancellation may no longer be possible and the applicable return process may apply.<\/p>\n<h2>Payment Provider Records<\/h2>\n<p>Payment transactions may be recorded and processed by third-party payment providers.<\/p>\n<p>Those providers may have their own terms, privacy policies, verification procedures, and transaction-processing timelines.<\/p>\n<h2>Contact Us<\/h2>\n<p>If you have a question regarding a payment, charge, refund, or billing issue, contact:<\/p>\n<p><strong>KELOVIAN LLC<\/strong><br \/>\n941 National Ave 120<br \/>\nLexington, KY 40502<br \/>\nUnited States<\/p>\n<p><strong>Email:<\/strong> <a href=\"mailto:kelovian@kelovian.shop\">kelovian@kelovian.shop<\/a><br \/>\n<strong>Phone:<\/strong> +1 606-679-5298<\/p>\n<p><strong>Customer Service Hours:<\/strong> Monday\u2013Friday, 9:00 AM\u20135:00 PM EST<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This Payment Policy explains how payments are handled when purchasing metal beds and related products from KELOVIAN LLC. 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